Shipping & Returns

• We use USPS to ship anywhere in the United States (sorry, no international shipping at this time)
• We offer a flat rate of $3.75 to ship any order under $75, regardless of weight or distance.
• Orders over $75 ship free!
• We usually ship packages in 1-3 business days after they are ordered.
• We always try to ship plastic free, and reuse shipping materials as many times as possible!

Our returns policy is simple:

• we are happy to offer store credit or exchanges if your purchase isn’t quite right for any reason - simply email hello@freehandmarket.com!
• If your order arrives damaged, send us a picture to hello@freehandmarket.com, and we’ll get you a refund.

• If, for any reason, you cannot attend an event you purchased tickets for, a refund may be given, at the discretion of Freehand Market.
• If an event you purchased tickets for is canceled by Freehand Market, you will receive a refund.