Shipping & Returns

  • shipping

    • We use USPS to ship anywhere in the United States (sorry, no international shipping at this time)
    • We offer a flat rate of $3.75 to ship any order under $75, regardless of weight or distance.
    • Orders over $75 ship free!
    • We usually ship packages in 1-3 business days after they are ordered.
    • We always try to ship plastic free, and reuse shipping materials as many times as possible!
  • returns

    Our returns policy is simple:

    • we are happy to offer store credit or exchanges if your purchase isn’t quite right for any reason - simply email!
    • If your order arrives damaged, send us a picture to, and we’ll get you a refund.
  • event tickets

    • If, for any reason, you cannot attend an event you purchased tickets for, a refund may be given, at the discretion of Freehand Market.
    • If an event you purchased tickets for is canceled by Freehand Market, you will receive a refund.