Shipping & Returns
- We use USPS to ship anywhere in the United States (sorry, no international shipping at this time)
- We offer a flat rate of $3.75 to ship any order under $75, regardless of weight or distance.
- Orders over $75 ship free!
- We usually ship packages in 1-3 business days after they are ordered.
- We always try to ship plastic free, and reuse shipping materials as many times as possible!
Our returns policy is simple:
- we are happy to offer store credit or exchanges if your purchase isn’t quite right for any reason - simply email email@example.com!
- If your order arrives damaged, send us a picture to firstname.lastname@example.org, and we’ll get you a refund.
- If, for any reason, you cannot attend an event you purchased tickets for, a refund may be given, at the discretion of Freehand Market.
- If an event you purchased tickets for is canceled by Freehand Market, you will receive a refund.